Providing you with premium service solutions is just as important to us as products and workflows. Feel confident in every purchase you make; we are here to help you strategize, implement, and drive success.

Our service teams are here to help
Need assistance? We are available Monday through Friday 8:00am to 7:00pm EST.

Ordering or account issues?

Our Customer Service team can help you with order and delivery support, account inquiries, or general questions.
Phone: +423 235 35 35
E-mail: info.li@ivoclar.com

Need help with a product?

Customer Care experts are standing by for your material and equipment questions, as well as technical support inquires.   
Phone: +800 7000 70 80
E-mail: 
customercare.emea@ivoclar.com

Looking for answers?

Explore our collection of common inquiries to find quick answers to the most frequently asked questions about our services.

Quick Links

Instructions for Use

Find easy instructions for using your products and equipment

Safety Data Sheets

Get safety data sheets (SDS) from our download center

Brochures

Deep dive into our product and workflow offerings

 Services FAQs

Please read more about it on this page.

Please refer to our FAQ page or contact us by email.

Please contact Customer Care with all equipment inquiries, including software and technical questions.

If the nature of your question is more commercial related, such as placing an order, invoice inquiries, useability, indications, delivery status, or product & safety data, please contact Customer Service. If you experience a technical problem or need support please contact Customer Care.