Freight Delays: Due to recent freight congestion across Asia Pacific transport lanes, some products may be temporarily delayed. We are working to resolve this as quickly as possible. 
Should you have any questions during this time, please contact our team on 1300 486 252 or orders.au@ivoclar.com.

Temporary Fuel Levy: Due to recent increases in fuel levies applied by our courier partners and ongoing global conditions, a temporary delivery levy of $5 + GST will be added to each order placed from Wednesday 6 May onwards. This adjustment allows us to continue providing a reliable and timely delivery service while absorbing as much of the increased cost as possible, in support of dental professionals who depend on consistent supply. To help minimise the impact of this levy, we encourage customers to consolidate orders where possible. This not only reduces additional delivery charges but also helps lower local fuel consumption. We will review this levy regularly and remove it as soon as the fuel charges passed by our courier partners and freight forwarders return to normal levels. Thank you for your understanding and continued partnership. If you have any questions, please feel free to contact our Customer Services team on 1300 486 252.

^[1] Based on global sales figures.